Refund policy
Refund Policy
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Proof of purchase is required.
To start a return, contact us at:
info@lotswifesaltshaker.com
+1 (516) 375-3601
Returns should be mailed to:
Lot’s Wife Salt Shaker
888 Clubhouse Rd
Woodmere, NY 11598
United States
Items sent back without first requesting a return will not be accepted.
If your return is approved, we will provide instructions for return shipping.
Damages or Issues
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Exchanges
To exchange an item, please initiate a return and place a new order.
Refunds
Once we receive and inspect your return, we will notify you of approval. Approved refunds are issued to the original payment method within 10 business days.
If more than 15 business days have passed since approval, please contact us at info@lotswifesaltshaker.com.
Lot’s Wife Salt Shaker is a brand of Network Metals LLC
888 Clubhouse Rd
Woodmere, NY 11598
United States
Customer Support: +1 (516) 375-3601
Hours: Monday–Friday 9:00 AM – 5:00 PM EST